Privacy and cookies

Who is responsible for your information?

WLL Alumni Network is responsible for the personal information collected through this website. Olayiwola Iyiola-Jacobs oversees privacy enquiries for the network. Contact privacy@wllalumni.org with questions, requests or complaints about your information.

Joining and managing your membership

We use your name, email address and any programme cohort you provide to process your joining request, verify your email, manage membership approval and provide access to member services. Authorised administrators review applications and manage membership records.

Our legitimate interests are running the alumni network, assessing membership requests and keeping member services secure. We use the information needed for these purposes. If you do not provide the required joining details, we cannot process your request or provide member access.

Your profile and the member directory

You can choose whether to appear in the member directory. Your profile is hidden until you opt in. Approved members can then see the profile details you choose to share, such as your name, biography, organisation, cohort and expertise. Your email address is not displayed in the directory.

We rely on your consent to display your optional directory profile. You can withdraw that consent by turning off directory visibility in your profile settings. Withdrawal does not affect processing carried out before you withdrew consent.

Contact enquiries and service emails

When you contact us, we collect your name, email address, subject and message so we can respond and keep a record of the enquiry. We also keep relevant email delivery records to manage receipts and membership notifications. Our legitimate interests are responding to enquiries and administering the network.

Sign-in messages, enquiry receipts and membership approval emails are service communications. Joining the network does not automatically subscribe you to marketing. Please avoid including sensitive personal information in an enquiry or public profile.

Stories and photographs

Public stories, biographies and event photographs can be viewed by anyone visiting the website. If you appear in a photograph or story and have a concern about its use, contact our privacy email with a link to the page. We will review requests for correction or removal. We seek permission before publishing a member’s individual story or biography.

Services that help run the website

Supabase provides authentication and database storage. Resend provides email delivery. Cloudflare hosts and protects the website, and Cloudflare Turnstile checks form submissions to help prevent spam. These providers process information needed to deliver their services. Authorised network administrators can access information needed for their responsibilities.

Providers may process information outside the UK, depending on their infrastructure and our service configuration. You can contact us for information about the locations and transfer arrangements applicable to your data.

Links to WhatsApp and other external websites take you to separate services governed by their own privacy notices.

Cookies and browser storage

Member login uses authentication cookies to maintain your session. These are necessary to provide the sign-in service you request. Your chosen colour theme is saved in your browser so the website can remember your preference. Security checks may also process technical information to distinguish genuine submissions from automated abuse.

We have not added advertising trackers or analytics scripts to the website code covered by this notice. If we introduce optional tracking that requires consent, we will explain it and request consent before enabling it. You can manage cookies and local storage through your browser settings; blocking authentication cookies may prevent member login.

How long we keep information

We keep membership and profile information while it is needed to manage your membership. When membership ends or you request deletion, we assess which records can be removed and whether any must be retained to resolve an outstanding issue or meet a legal obligation.

We keep enquiry records while handling your enquiry and any related follow-up. Retention decisions take account of whether an issue remains open, whether the record is needed to handle a complaint or legal claim, and any applicable legal requirements. Email delivery and security records are kept only while needed for administration, troubleshooting or security. Provider backups may retain copies for their backup lifecycle.

Your rights

Depending on the circumstances, you can ask to access or correct your information, request deletion or restriction, object to processing based on legitimate interests, or request a portable copy where that right applies. You can also withdraw consent where we rely on it. These rights are subject to the conditions and exceptions in data protection law.

Email privacy@wllalumni.org to make a request. We may need to verify your identity before disclosing or changing personal information.

Questions and complaints

Please contact us first if you are concerned about how we handle your information. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this notice

We will update this page when the website’s use of personal information changes. The date above identifies the latest revision.